Support
Frequently asked questions
If your question is not answered here, contact the Triple N admin team.
Is this the official PUBG MOBILE tournament platform?
No. This is the official site of Triple N, an independent tournament organiser. It is not affiliated with, endorsed by, or sponsored by KRAFTON, Inc., Tencent Games, or PUBG MOBILE.
How many players do I need?
Four players, including the captain. You may add up to two substitutes, but they are optional — a squad of exactly four can register. Every player on the roster, substitutes included, must have a verified profile before the captain can submit.
Which regions can enter?
EU only. Every player on the roster must compete on an EU account — the region is read from each connected player profile, and a registration containing an account from any other region is rejected at submission, not on match day.
Can I be in more than one team?
No. Each account may belong to one active team at a time, and each player may appear only once per tournament. This is enforced by the database, not just the interface.
What happens when the tournament fills up?
Registration closes immediately at capacity. Slots are allocated at the moment of submission and the count is transaction-safe, so simultaneous submissions cannot over-fill the bracket. There is no waiting list.
Can I change my roster after registering?
The roster is locked once a registration is active. Withdraw the registration to make changes, then submit again — subject to slots still being available.
How do I know my registration succeeded?
You receive a registration reference (for example REG-4821) with the full roster and each player’s verification status. It is visible at any time from your dashboard.
Who can see my information?
Your teammates see your in-game nickname and verification status. Tournament administrators can see registration data required to run the event. See the Privacy Policy for details.
How do I contact Triple N?
Telegram @R0NNY_Admin for anything tournament-related, or email GeneralAdminTripleN@protonmail.com for account, privacy and legal requests.
I forgot my password.
Use the "Forgot password" link on the sign-in page. This resets your password for this website only and has nothing to do with your PUBG MOBILE account.
Still stuck?
Reach the admins on Telegram at @R0NNY_Admin, or email GeneralAdminTripleN@protonmail.com.